Privacy Policy

1. Information We Collect

When you contact us through our website, call us, or visit our yard, we may collect the following personal information:

• Name and contact information (phone number, email address)
• Vehicle information (year, make, model, VIN, ICBC plate number)
• Government-issued photo ID (required by BC law for catalytic converter and vehicle transactions)
• Physical address (for pickup service requests)
• Website usage data through cookies and analytics tools

2. How We Use Your Information

We use your personal information to:

• Process scrap car removal, vehicle purchases, and metal recycling transactions
• Complete ICBC vehicle transfers and de-registration as required by BC law
• Respond to your inquiries and provide quotes
• Comply with BC used car dealer and auto wrecker licensing requirements
• Maintain transaction records as required by law

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share information with ICBC as required to process vehicle transfers, and with government authorities when required by law (e.g., reporting catalytic converter transactions).

4. Data Retention

Transaction records, including government ID records for regulated transactions, are retained for the period required by applicable BC law (typically a minimum of 7 years for business records).

5. Contact Us About Privacy

For privacy concerns, contact us at:
Lower Mainland Scrap Recycling Center
10942 Olsen Rd, Surrey, BC V3V 3T1
Phone: 236-864-9966